Terms of Service

Version 1 · Effective November 4, 2026

These terms are the agreement between you and Plano Base Arquitectos S.A.S. (NIT 901.603.373-9, Calle 18 # 61-29, apartamento 411 C, Cali, Valle del Cauca, Colombia) for using PB Manage. By using the app, you accept them. If you do not agree, do not use it. The Spanish version governs.

1. What PB Manage is

PB Manage is a web app for managing a construction project's documents: drawings and their revisions, submittals for approval, photos, the daily log, and what each team member does. Right now it is offered by invitation only: there is no open sign-up and no online payment.

2. Who can use it

• Each client company has its own organization. Its administrators invite people and decide what each person sees and does.
• You must be of legal age and use the app for work.
• Your account is personal. Protect your password and your email. Shared crew accounts are created by the company, which is responsible for them.

3. What you agree to

• Upload only what you have the right to upload.
• Do not try to see other organizations' data, bypass permissions, or attack the service.
• Do not use the app for anything illegal.
• Check what the app reads automatically (for example, a drawing's number and revision read from the title block). Automatic reading helps, but it can be wrong. A person makes the final call.

4. Who owns what

• What your company uploads belongs to your company. Plano Base uses it only to provide the service and does not sell it.
• The app belongs to Plano Base: the code, the design, and the PB Manage brand.

5. Drawings are never deleted on their own

Within an active organization, no process deletes a drawing on its own. What gets superseded is hidden, not deleted. Only a person with the required permission can delete a drawing, and the app records who, when, and why.

The exception: if a company closes its organization, it has 30 days in read-only mode to download everything. On day 30, that organization's data and files are deleted, unless it purchased the archive add-on.

6. Support and support access

Email support@pbmanage.com. To fix a problem, the Plano Base team can view the app as a person at your company sees it. Only the platform administrator can do this, it is recorded, and the screen shows a visible banner while it happens.

7. Availability and backups

We work to keep PB Manage available at all times, but we do not guarantee it: there may be maintenance and cloud provider outages. We keep daily backups. The goal is to lose no more than 24 hours of work and to be back online within 8 hours after a serious failure.

8. Liability

PB Manage organizes documents; it does not replace the judgment of the architect, the engineer, or the inspector. Plano Base is not liable for field decisions made from a wrong document someone uploaded, or for indirect damages or lost profits. If Plano Base is ever liable, its total liability will not exceed what the company paid for the service in the previous 12 months. Nothing here limits rights that Colombian law does not allow to be limited.

9. Suspension and closing

We may suspend an account that violates these terms or puts the service at risk. When we can, we give notice first. You may stop using the app at any time; your company's administrator removes your access.

10. Personal data

Your data is processed under the Personal Data Processing Policy and the authorization you accept when you sign in.

11. Changes

If we change these terms, we publish the new version with its date and let you know in the app. If the change is material, we ask you to accept it again.

12. Governing law and disputes

These terms are governed by Colombian law. Before anything else, write to us: almost everything gets solved by talking. Otherwise, disputes go to the courts of Cali, Valle del Cauca, Colombia.

13. Contact

Plano Base Arquitectos S.A.S. · Calle 18 # 61-29, apartamento 411 C, Cali, Valle del Cauca, Colombia · Phone +57 301 426 4603 · support@pbmanage.com